Customer Satisfaction

Customer Satisfaction, Opinion Piece

The Secret Behind Success? A Net Promoter Score Among the Highest in the Industry

Kip Dodson / July 7, 2025

The Secret Behind Success? A Net Promoter Score Among the Highest in the Industry The Secret Behind Success? A Net […]

Customer Satisfaction

What is the Leading Indicator for Client Satisfaction Across All Industries?

Kip Dodson / June 26, 2025

What is the Leading Indicator for Client Satisfaction Across All Industries? It’s NPS! And is Not the Same as

Customer Satisfaction, Marketing Strategy, Business Growth, & Technology

A Moment’s Peace Wins Best in the USA Again—Proving EmpowerLocal, SourceLocalMedia, and DodsonMC’s Marketing Framework Delivers Measurable Success for Any Business

Kip Dodson / March 13, 2025

DODSON MC A Moment’s Peace Wins Best in the USA Again — Proving EmpowerLocal, SourceLocalMedia, and DodsonMC’s Marketing Framework Delivers

Customer Satisfaction

Create Raving Fans With Net Promoter Score

Kip Dodson / August 31, 2024

DODSON MC Create Raving Fans With Net Promoter Score Marketing Isn’t Always About Finding New Customers; If You’re Not Allocating